Fleet Management
Fleet Optimization: New full-service-leasing Partner Implementation
Implemented a new regional car fleet provider (FSL) to optimize costs, service levels, and contract terms.
Industry
Manufacturing, Financial Services
Direct/Indirect
Direct, Indirect
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Sourcing Context & Procurement Challenge
The regional car fleet was managed via multiple local leasing providers with different contract terms, rates, and vehicle standards. The respective policy was outdated. Rising costs, inconsistent driver experiences, and limited oversight prompted a strategic rethink. Procurement was tasked with implementing a new fleet policy and to find a provider under a full-service leasing (FSL) model across the region.
Procurement Objectives & Strategic Levers
Objectives included >10% cost savings, standardized vehicle selection (policy), and improved fleet transparency and driver satisfaction. Strategic levers involved consolidating providers, harmonizing lease terms, and introducing lifecycle-based TCO analytics. Environmental aspects such as fuel efficiency, CO₂-Emmissions and EV-readiness were also integrated.
Sourcing Strategy & Execution Approach
Procurement ran a regional tender, benchmarking all providers on TCO, service quality, and digital fleet management tools. The selected FSL partner offered predictive maintenance, driver apps, and CO₂ reporting. A unified policy for vehicle categories, lease duration, and usage thresholds was rolled out across business units.
Results & Values Delivered
The new FSL model reduced costs by 12%, improved transparency through digital dashboards, and simplified the onboarding of new drivers. The proportion of eco-friendly vehicles increased by 28%. Administrative tasks dropped significantly due to automated mileage tracking and central invoicing.
Role & Contribution
We led the end-to-end sourcing process, contract negotiation, and policy harmonization. We also aligned stakeholders from Finance, HR, and Facility Services to ensure smooth transition and policy adoption. My team created internal communication materials and training modules for end-users.
Conclusion & Reflections
Fleet sourcing is an underestimated strategic lever. The key learning: driver satisfaction, sustainability, and cost savings are not trade-offs – they reinforce each other when managed holistically. Procurement must think in journeys, not just vehicles.